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NAKO
United Kingdom · web design

Web design agency

Design that people can actually use — including the ones your current site quietly turns away.

Why accessibility is a design question here

Under the Equality Act, service providers have a duty to make reasonable adjustments, and a website is part of the service. It is not a public-sector-only obligation, and it is not a plugin. It lives in the design decisions: contrast that survives a sunny day, text that grows without breaking the layout, everything reachable without a mouse, and forms that say what went wrong rather than turning a field red. The second thing is duller and costs more often: rebuilds that lose rankings. Almost every case comes down to addresses, not design — pages moved, URLs changed, nobody mapped the old ones to the new. A redesign that keeps or redirects its addresses keeps its visibility. One that does not spends the next six months earning back what it already had.

What we design for

Accessibility

The Equality Act duty covers websites; contrast, keyboard use and resizable text are design decisions, not a plugin

Real copy

We design with your actual text — a layout that only works with placeholder words is a picture, not a design

Rebuilds

Addresses kept or redirected; a redesign that loses rankings almost always lost its URLs, not its looks

Mobile first

Designed for the phone first, because that is where most first visits happen

Consent banner

Part of the design rather than something dropped on top at the end

Files

You get the source files and the rights, not just screenshots

What it includes

Development

Design and build — through to the browser, not to a picture.

Marketing

Copy and visibility, so the design is actually found.

Automation

Forms that land in the CRM rather than an inbox.

Analytics

Measurement of which pages carry weight and which only look good.

Audit

Review of existing sites: accessibility, speed, structure.

How we design

  • With your real copy, not placeholder text or English stand-ins
  • Accessible from the start — retrofitting costs several times as much
  • Rebuilds with redirects mapped, so visibility is not spent relearning
  • The consent banner belongs to the design, not on top of it
  • You receive source files and rights, not screenshots

Frequently asked questions

Does the accessibility duty apply to us?

If you provide a service to the public, the Equality Act duty to make reasonable adjustments applies, and your website is part of that service. Public sector bodies have separate, stricter regulations on top. Designed in from the start it costs a fraction of retrofitting.

Will a rebuild lose our rankings?

Only if nobody carries the addresses across. Keep the URLs or map them to redirects and the visibility stays. Loss after a redesign is nearly always a redirect problem wearing a design costume.

Why do you want our real copy before designing?

Because a layout that only holds together with placeholder text is a picture. Real headings are longer, real lists are uneven, and real legal text is unglamorous — designing with them means the site works on the day it is filled, not after a rebuild.

Do we get the design files?

Yes, with the rights. Designs handed over only as screenshots tie you to the agency that made them, which is a business model rather than a mark of quality.

Discuss a design

Send us your site or a sketch — we reply with an honest view of what the design is missing and what it is not.