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NAKO
United Kingdom · e-commerce

E-commerce website design

A shop that does what UK buyers expect from day one — and meets what the rules require before anyone checks.

What UK buyers and UK rules expect

Payment methods are not a list to fill in; they decide whether a basket closes. Card is the base, PayPal reassures on a first order, and buy-now-pay-later matters above a certain basket value in retail. Two rules are not additions afterwards. Consumers have fourteen days to cancel a distance sale, and the information has to be visible before purchase rather than buried in terms. And you cannot surcharge consumers for paying by card — a fee structure carried over from another market is the most common way a UK shop starts non-compliant. Both are cheap to build in and expensive to retrofit, which is the whole argument for deciding them at the start.

What shapes UK e-commerce

Payments

Card as the base, PayPal on first orders, buy-now-pay-later above a certain basket value

Card fees

Surcharging consumers for card payments is not allowed — a fee brought over from another market starts you non-compliant

Cancellation

Fourteen days on distance sales, with the information visible before purchase, not buried in terms

Company details

Registered name, company number and registered office on the site; VAT number on invoices

Delivery

Timescales on the product page; click-and-collect and parcel points are expectations, not extras

Back office

Usable without a developer: prices, copy and stock are yours to change

What it includes

Development

A shop with payments, delivery and a back office usable without a developer.

Marketing

Visibility after launch: search, campaigns, comparison sites.

Automation

Connections to stock, accounting and couriers.

Analytics

Sales and drop-off measured only after consent.

Audit

Review of existing shops: compliance, speed, checkout.

How we work

  • Payment methods chosen for your trade, not copied from a template
  • Cancellation rights, company details and privacy in scope, not as extras
  • No card surcharges built in — the rule is checked before launch, not after
  • Back office in plain English: prices and stock change without calling us
  • Domain, hosting and code registered to your company

Frequently asked questions

Can we add a card processing fee?

Not for consumer cards. Surcharging consumers for card payments is prohibited, and it is the most common thing carried over from markets where it is allowed. Business cards are treated differently, which is why the rule is worth checking against your actual customer mix.

What has to be on the checkout page?

The total price including delivery before payment, the cancellation right and how to use it, and your company details. The cancellation information in particular has to be findable before purchase — not only inside the terms someone ticks past.

How much does a shop cost?

From £3 000 for the shop itself. The integrations — stock, accounting, couriers — are what move a quote, not the number of pages, so we define scope before quoting rather than the other way round.

Starting prices. Every project gets its own quote.

Can we manage prices and stock ourselves?

Yes, the back office needs no developer. Price, description, image and stock are part of your day; having to call an agency for each change is a business model we do not build.

Discuss a shop

Tell us what you sell and where customers come from today — we reply with scope and the rules that apply, before any quote.